How much does shipping cost?

  • Shipping for clothing is a flat rate of $7.95!  We always ship via USPS. All orders over $100 get free shipping!

When will I receive a shipping confirmation?

  • All orders will be processed within 24 hours from the original date and time of order. A shipment confirmation will be emailed once your order is shipped. We do not ship on Saturdays, Sundays or holidays.

How will I know when my order has shipped?

  • Once your order has shipped, you'll receive a notification via email.

My package was lost. What do I do?

  •  All orders will be processed within 24 hours from the original date and time of order. A shipment confirmation will be emailed once your order is shipped. We do not ship on Saturdays, Sundays or holidays.

Please, go to your nearest USPS office and see if they can locate the package for you. If not, please contact us. Please note that we are not responsible for lost or stolen packages.

If you have any more questions about shipping you can refer to our return policy. Also, you can always reach out to us with any questions through our social media or email at michelle@heartnsouboutique.com.